16. 

You have a 15 pin female connector with the pins in two rows. What could you connect with this?

A. Serial device
B. Parallel device
C. MIDI device
D. Video device
E. Joystick

17. 

The 34-pin connection on an I/O card is for?

A. floppy drive
B. SCSI drive
C. IDE drive
D. zip drive
E. None of the above

18. 

You run a super wing-ding diagnostic program on your PC, and it reports that your hard drive, microprocessor, RAM, and video card have seen better days. To resolve this problem you should:

A. replace each part one at a time, rerunning the diagnostic before replacing the next part.
B. check to see if you have a software problem
C. replace everything at once and rerun the diagnostic
D. get another copy of the diagnostic program
E. run an exhaustive memory check

19. 

On a leased line installation a known good external modem shows no carrier detect light. Where is the problem most likely to be?

A. In the modem
B. In the phone line
C. In the computer
D. In the DTC equipment
E. None of the above

20. 

Which of the following is a type of preventative maintenance used on a hard drive?

A. Disk check diagnostics
B. Head alignment diagnostics
C. Initializing
D. Uninstalling programs
E. None of the above