Read each definition and all four choices carefully, and find the answer that provides the best example of the given definition.
1.  A Guarantee is a promise or assurance that attests to the quality of a product that is either (1) given in writing by the manufacturer or (2) given verbally by the person selling the product. Which situation below is the best example of a Guarantee?
A. Melissa purchases a DVD player with the highest consumer ratings in its category.
B. The salesperson advises Curt to be sure that he buys an air conditioner with a guarantee.
C. The local auto body shop specializes in refurbishing and selling used cars.
D. Lori buys a used digital camera from her coworker who says that she will refund Lori's money if the camera's performance is not of the highest quality.

2.  The rules of baseball state that a batter Legally Completes His Time at Bat when he is put out or becomes a base runner. Which situation below is the best example of a batter Legally Completing His Time at Bat?
A. Jared's blooper over the head of the short-stop puts him in scoring position.
B. The umpire calls a strike, even though the last pitch was way outside.
C. The pitcher throws his famous knuckleball, Joe swings and misses, and the umpire calls a strike.
D. The count is two balls and two strikes as Mario waits for the next pitch.

3.  Erratic Behavior occurs when an individual acts in a manner that lacks consistency, regularity, and uniformity. Which situation below is the best example of Erratic Behavior?
A. Julia cannot contain her anger whenever the subject of local politics is discussed.
B. Martin has just been told that he is being laid off. Before leaving his supervisor's office, he punches a hole in the door.
C. Rhonda has visited the dealership several times, but she still cannot decide which car to buy.
D. In the past month, Jeffrey, who has been a model employee for three years, has repeatedly called in sick, forgotten important meetings, and been verbally abusive to colleagues.

4.  A Tiebreaker is an additional contest or period of play designed to establish a winner among tied contestants. Which situation below is the best example of a Tiebreaker?
A. At halftime, the score is tied at 28.
B. Mary and Megan have each scored three goals in the game.
C. The referee tosses a coin to decide which team will have possession of the ball first.
D. The Sharks and the Bears each finished with 14 points, and they are now battling it out in a five-minute overtime.

5.  In the Maple Hill school district, a Five-Day Suspension occurs when a student is not permitted to attend school for five days for (1) physically assaulting another student, a teacher, or a school employee or (2) willfully destructing or defacing school property. Which situation below is the best example of a Five-Day Suspension?
A. Lillian gets caught cheating on a math test for the second time and is suspended from school.
B. Marc is asked to leave the classroom due to his constant disruptions.
C. Franny uses spray paint to write derogatory comments on the locker room wall and she is given a suspension.
D. Ms. Farmer tells her class that students who fail the midterm exam will be expected to stay after school for tutoring help.