1. 

What is the term used for describing the judgmental or commonsense part of problem solving?

A. Heuristic
B. Critical
C. Value based
D. Analytical

2. 

What stage of the manufacturing process has been described as "the mapping of function onto form"?

A. Design
B. Distribution
C. project management
D. field service

3. 

Which kind of planning consists of successive representations of different levels of a plan?

A. hierarchical planning
B. non-hierarchical planning
C. All of the above
D. project planning

4. 

What was originally called the "imitation game" by its creator?

A. The Turing Test
B. LISP
C. The Logic Theorist
D. Cybernetics

5. 

Decision support programs are designed to help managers make:

A. budget projections
B. visual presentations
C. business decisions
D. vacation schedules